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Services

We offer enterprise level IT Services to small and medium businesses. We specialize in Microsoft Server and Desktop platforms, Server virtualization, Network routing and remote access solutions, and the unique challenges posed by businesses with multiple offices and remote workers. Our engineers are Microsoft Certified, and have designed and implemented solutions for, and then provided ongoing support for the infrastructure for businesses with anywhere from a single office to dozens of offices throughout the world.

Managed Services

Managed Services

Managed Service Bundles

Managed Service Bundles Managed service bundles are our monthly rate and hour plans, designed as the best way to implement our offsite backup, remote monitoring, and disaster recovery systems. With set fees per device per applicable service, bundles let you get the service you need and plan your budget accordingly. All plans ...

Offsite Backup

Offsite Backup

Offsite backup solutions

Offsite Backup Whether it’s a flood, fire, or the zombie apocalypse, you have coverage options. Our offsite back-up system can automatically copy your data to our servers nightly or weekly, enabling you to recover all of your data even if your server and regular back-up systems are disabled. How does it work? After a system failure, we get your new hardware ...

Network Audits

Network Audits

Network and System Best Practice audits

Best Practice Network and Systems Audits Not sure if your system is doing what you need it to? Even if we’re not supporting it, we’ll set up a site visit to see what you’re working with and get you in line with the latest industry standards. We’ll audit your set-up for all recent upgrades, virus protection, new technology, proper backup, and anything ...

Wireless Design

Wireless Design

Wireless Infrastructure Design

Indoor Wi-Fi There’s no reason for your office to have Wi-Fi dead zones – with a little strategic planning, everyone can have great service. We’ll design your wireless access to eliminate weak zones and incomplete coverage, either by rearranging your current equipment or helping you bring in new devices. Hotspots Would you like to provide wireless internet access to your customers? Wi-Fi is ...

Managed Internet

Managed Internet

Multi-Tenant Managed Internet Solutions

Multi-Tenant Managed Internet Solutions For managers of large complexes with multiple tenants, including office parks, apartment buildings and shopping centers, we know that providing solid internet service can be a major headache. Our manageable, affordable system can turn your connection into revenue for the building rather than a money pit. Our system will give you an easy way to manage internet ...

Remote Monitoring

Remote Monitoring

24/7/365 monitoring of systems and hardware

Remote Monitoring Our 24/7/365 automated monitoring ensures that critical services are always online, and problems are reported instantly as they occur. It’s available for servers and most network devices, including exchange, sql, almost all commercial-grade firewalls, and many network switches. In addition to keeping you covered, this lets us determine long-term trends and monitor internet bandwidth (with a compatible firewall or ...

Hardware Sales

Hardware Sales

Request quotes for new workstations or laptops

Sound Technology Services is a Dell Partner and can assist you in purchasing the right systems for your business.  To request a quote for new / upgraded systems for your office you can use the form below to help us gather some of the information necessary to begin. Need something else? Please contact us directly for all other ...

Helpdesk Support

Helpdesk Support

Onsite and Remote support

Remote Support Using our administration and remote control tools, our engineers will support your system from our office, allowing us instant access to deal with most routine maintenance issues. We’ll be able to view and control your machines, even with an error message flashing, without delays or travel expenses – the best solution for software updates, patch installation, configuration changes, new ...

Disaster Recovery

Disaster Recovery

Offsite Disaster Recovery

Offsite Disaster Recovery Not to be confused with regular Offsite Backup service, This is a monthly plan for complete disaster recovery, featuring on-the-fly conversion of all data into a virtual server either at your office or in the cloud. Every day (or multiple times a day), a snapshot of every piece of data – not just files, but ...

IT Solutions

IT Solutions

System and Network Design

Network and Systems Solutions Our engineers are some of the best in the industry, and when they are not working to support and design solutions for your business, they are fixing issues for other IT companies that they cannot fix themselves.  So weather you need to add a new component to your network, upgrade an existing system, or design and install a brand new ...

Patch Maintenance

Patch Maintenance

Patch Maintenance

Patch Maintenance We will manage all of your Microsoft updates – essential to keeping you running, protected from new viruses, and as current as possible. Your computers will automatically check our servers for a list of updates to install, and we’ll approve each patch for installation to your computer. Our monitoring makes sure each computer is fully updated, and if a ...

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