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Helpdesk Support

Remote Support

Using our administration and remote control tools, our engineers will support your system from our office, allowing us instant access to deal with most routine maintenance issues. We’ll be able to view and control your machines, even with an error message flashing, without delays or travel expenses – the best solution for software updates, patch installation, configuration changes, new users, and password resets.

Onsite Support

For projects that can’t be handled remotely, like hardware moves and upgrades, we’ll come to you. Same-day visits are available for critical issues – we know that when your system is down, your company is down. With a managed service bundle, we’ll arrange monthly check-up visits to answer your questions and make sure your system is working optimally.

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